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Your agents guess, because everything they need is scattered across apps that will not talk. Cortex converges it into one record you own, shaped the way you actually work, so every session starts with the full picture and no conversation is ever too valuable to close.

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Agents do not fail by forgetting. They fail by filling every gap with something plausible, and you cannot tell which half of the advice was built on air. The workaround people invent is the one long thread they are afraid to close.

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A converged record of what is true, held in plain files you own, structured the way you actually work. Entities are current state, occurrences are how you got here, intents are where you are trying to get to. The surface you look at is the surface you act through.

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